PRIVACY AND SECURITY POLICY

All services provided in our store are owned and operated by our company, The Project Fan Turizm ve Organizasyon Ltd. Şti., registered at Yeldeğirmeni Sokak No: 7/A Kadıköy, Istanbul.

Our company may collect personal data for various purposes. Below is a description of how personal data is collected and protected.

As part of membership registration or through the completion of various forms and surveys on our store, certain personal information of our members (such as name, surname, company details, phone, address, or email) may be collected by our store as required by the nature of the business.

From time to time, our company may send information about campaigns, new products, and promotional offers to customers and members. Members can choose whether or not to receive such communications during registration, and later, they can update their preferences through their account settings or opt out via the link provided in the communication.

Personal information transmitted to our store electronically by our members during the approval process or via email will not be disclosed to third parties outside the scope and purposes outlined in the "User Agreement" we have with our members.

To identify system-related issues and resolve any disputes or problems that may arise with the services provided, our company records and uses the IP address of its members. IP addresses can also be used to gather comprehensive demographic information and to identify users in general.

Our company may use the information requested for purposes beyond the scope defined in the Membership Agreement for direct marketing purposes by itself or in collaboration with partners. Personal information may also be used to contact the user when necessary. The information requested by our company, the information provided by the user, or information related to transactions made through our store may be used by our company or its collaborators for statistical evaluations, database creation, or market research, provided the identity of our members remains confidential.

Our company is committed to treating confidential information as private and ensuring its protection. We consider maintaining the confidentiality of such information as an obligation and pledge to take all necessary measures to prevent the unauthorized use or disclosure of confidential information and to maintain its confidentiality.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Credit card information is not stored in our systems under any circumstances.

When entering the transaction process, there are two indicators to check to ensure you are on a secure website. One is the key or lock symbol located in the bottom bar of your browser. This indicates that you are on a secure web page, and all your information is encrypted and protected. This information is only used based on the instructions provided during the sales process. The credit card details used during the shopping process are encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. If the card's availability is confirmed, the shopping process continues. Since no card information can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with credit cards is verified by our company against Credit Card Fraud. Therefore, for customers placing their first order on our websites, financial and address/telephone information must first be verified for the order to proceed to the supply and delivery stage. If necessary, contact is made with the credit cardholder or the relevant bank for verification.

Only you can access and change all the information you provide during registration. If you keep your login credentials secure, it is impossible for others to access or modify your information. For this reason, transactions during membership are carried out in a 128-bit SSL secure area. This system is an international encryption standard that is practically impossible to break.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other websites. Our company is not responsible for the privacy practices or the content of the websites accessed via these links. Ads published on our store's site may be distributed to our users by our advertising partners. The Privacy Policy outlined here applies only to the use of our store and does not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the following limited cases, our company may disclose user information to third parties, outside the provisions of this "Privacy Policy":

1. To comply with legal obligations as required by laws, decrees, regulations, etc., enacted by authorized legal authorities.

2. To enforce the "Membership Agreement" and other contracts with users.

3. To respond to duly conducted legal investigations or inquiries by authorized administrative or judicial authorities requesting information about users.

4. To protect the rights or safety of users.

EMAIL SECURITY

Please do not include your credit card number or passwords in any emails you send to our Customer Service regarding your order. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users' use of the website and store through a technical communication file (cookie). These small text files, sent by a website to the user's browser, are stored in the main memory to make internet use easier by preserving preferences and usage data.

Cookies help collect statistical data on the number of visitors, frequency of visits, purpose of visits, time spent on the site, and more, and may assist in generating dynamic advertising and content for users. Cookies are not designed to retrieve any personal data or information from users' emails or other stored data. Most browsers are initially set to accept cookies, but users can adjust their settings to prevent cookies from being sent or to receive a warning when cookies are sent.

CHANGES TO THE PRIVACY POLICY

Our company reserves the right to modify this "Privacy Policy" at any time by publishing it on the site, sending an email, or posting an update on the website. The updated policy will take effect from the date it is published.

For any questions or suggestions regarding our privacy policy, please send an email to info@theprojectfan.com. You can also contact us using the following details:

Company Name: The Project Fan Turizm ve Organizasyon Ltd. Şti.

Address: Yeldeğirmeni Sokak No: 7/A Kadıköy Istanbul

Email: info@theprojectfan.com

Phone: 05384069535